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Digitalization Support for Local Craft and Retail Businesses in New

If you operate a craft or local retail business in New Caledonia’s South Province, you can receive support for your digital transformation efforts. This grant covers 50% of eligible expenses, up to a maximum of 250,000 francs. Eligible activities include purchasing digital solutions, IT equipment, and training on digital tools. Note that this grant can only be awarded once per company.

Objectives

This scheme aims to facilitate the digitalization of craft and local retail businesses by providing financial support for various digital transformation initiatives. It covers diagnostics, the acquisition of digital solutions, IT equipment, and training, enabling businesses to enhance their operational efficiency and market reach.

Beneficiaries

The grant is available to craft workers and retailers who meet the following criteria:

  • Registered office and main activity in South Province
  • Regularly sell products or services to individuals
  • Employ ten or fewer full-time equivalents (FTE), including managers
  • Have completed a personalized digital diagnostic or implemented its recommendations
  • Comply with tax and social obligations

Excluded are businesses that sell exclusively online in the digital sector, financial and real estate activities, training and consulting organizations, and engineering firms.

Eligible operations

Eligible investments include:

  • Digitalization diagnostics conducted by a local company or chamber of commerce
  • Purchase or subscription to digital solutions from service providers based in New Caledonia or, if unavailable, in mainland France or another EU member state
  • Acquisition of IT equipment such as computers, servers, and telecommunications devices
  • Training on digital tools and GDPR compliance
  • Marketing expenses related to the implementation of digital solutions.

Note: The grant cannot be used solely for IT equipment acquisition.

Eligibility conditions

To qualify for the grant, beneficiaries must:

  • Be supported by their chamber of trades and crafts or chamber of commerce
  • Ensure that investments are not made before the application date
  • Provide paid invoices justifying the use of the grant within one year of the award decision.

Grant amount

The grant covers 50% of eligible expenses, with a maximum limit of 250,000 francs. This support can only be awarded once per company.

Can I apply for this grant if my business is primarily online?

No, businesses that sell exclusively online in the digital sector are not eligible for this grant.

What types of expenses are covered by the grant?

The grant covers diagnostics, digital solutions, IT equipment, training on digital tools, and related marketing expenses.

How do I apply for the digitalization support?

You can submit your application through the online form available at .

Is there a limit on how many times I can apply for this grant?

Yes, the grant can only be awarded once per company.

What happens if I do not comply with the grant conditions?

If you fail to comply with the conditions, you may be required to repay the grant or face penalties.

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